Privacy Policy

PRIVACY POLICY
 

By accessing this website, the visitor consents to the terms of this policy. By submitting his/her Information to Reef Mall, the visitor will be treated as having given his/her permission for processing the same in a manner provided in this policy.

Introduction

Reef Mall Center LLC (‘Reef Mall’), respects the privacy of the visitor and is committed to taking reasonable precautions to protect Personal Information and `Sensitive Personal Data or Information’ (SPDI) (collectively the “Information”) of visitors of this Reef Mall website and comply with all legal, regulatory and/or contractual obligations related to privacy. 
 

1. Scope
   
   This policy applies to all visitors of this website.
    

2. Information covered by this Policy:
   
   This policy applies to Information collected and processed by Reef Mall and shall comprise the below;

1. Personal information:  Personal Information means information related to a visitor, or a combination of pieces of information that could reasonably allow him to be identified. Personal information may consist of full name, personal contact numbers, residential address, email address, gender or date of birth. While information such as date of birth in isolation may not be enough to uniquely identify the visitor, a combination of full name and date of birth may be sufficient to do so.
   
    

2. Sensitive personal data or information (“SPDI”) shall include the following;
    

• Password;

• Financial information such as bank account or credit card or debit card or other payment instrument details;

• Physical, physiological and mental health condition;

• Medical records and history;

3. Provided however that; any information that is freely available or accessible in public domain or furnished under any law for the time being in force or otherwise furnished voluntarily by a visitor shall not be regarded as sensitive personal information.

4. Subject to your consent, all Personal Data (including but not limited to phone numbers and email addresses) provided to Reef Mall may be used and retained by Reef Mall and Reef Mall may disclose and transfer (whether in UAE or abroad) the same to Reef Mall’s agents, contractors, any telecommunications operators, any third party service providers, any third party collection agencies, any credit reference agencies, any security agencies, any credit providers, banks, financial institutions, professional advisers, any other persons under a duty of confidentiality to Reef Mall and any of Reef Mall’s actual or proposed assignees or transferees of Reef Mall’s rights with respect to Reef Mall to use, disclosure, holding, processing, retaining or transferring such Personal Data for the purposes mentioned above.

3. Purpose
   
   Reef Mall collects and uses Information for legitimate business purposes, including but not limited to:

   1. Providing visitors with information or interactive services through this website, to the visitor’s email address, or, upon the visitor's request, to the visitor’s postal address;

   2. Seeking visitor feedback or contacting visitors in relation to the services offered on Reef Mall’s website;

   3. Processing orders or applications submitted by visitors;

   4. Administering or otherwise fulfilling Reef Mall’s obligations in relation to any agreement that the visitor may have with Reef Mall;

   5. Anticipating and resolving visitor problems;

   6. Developing products or services that may meet the visitor’s needs;

   7. Processing and responding to requests, improving Reef Mall’s operations, and communicating with visitors about Reef Mall’s services and businesses;

4. Collection of Information
   
   Only Information necessary to meet the purposes mentioned in this policy shall be collected from the visitor/s. Neither Reef Mall nor its representatives shall be responsible for the authenticity of such Information provided by the visitor/s.
    

5. Retention, Processing and storage of Information
   
   Reef Mall shall retain Information for only as long as necessary to meet legal or regulatory requirements or for legitimate business purposes as mentioned in this policy.
   
   Reef Mall has implemented required security practices and standards in line with the global standards and which is being reviewed periodically to keep pace with business, technology and regulatory changes.

6. Disclosure of Information

   1. Reef Mall shall strictly refrain from using or disclosing Information for purposes other than as mentioned in this policy, except with the consent of visitor providing such Information or as required by law. However, Reef Mall may be legally required to disclose the Information in the following cases:

      1. Where the disclosure is necessary for compliance of a legal obligation;

      2. Where mandated under the law by government agencies to disclose such Information.
          

   2. Without prejudice to or otherwise limiting Policy No: ______ above, where and when necessary, Reef Mall may disclose Information to business partners or third parties during the normal course of business for the purposes mentioned in this policy. In such cases, Reef Mall shall only share Information related data upon ensuring:

      1. The Information is processed legitimately and appropriately by the business partner or third party in line with the established consent or in line with legal requirements.

      2. The business partner or third party has adopted a reasonable and equivalent level of security practices and procedures to ensure security of the Information shared.